Complaints Handling
Welcome to the ERA Complaints Handling Portal.
We're here to assist you address any unresolved electricity concerns or issues you may have.
Please feel free to share the details of your complaint by clicking the "submit a complaint" button
Inorder to track the progress of your previously submitted compliant(s), Kindly
click on the "Search complaints" button and use your complaint reference
number to find the complaint
You can also submit a complaint via our complaints hotline: +256 200 506000 or WhatsApp 
+256776188188